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CRM has made an impact in various ways by not just providing excellent customer service but by also managing relationships with the customer. CRM is proven to improve customer loyalty and customer satisfaction and build on various aspects like competency, commitment, and trust.

Marketing of any kind in today’s world is essential for all businesses be it small, home owned, or large enterprises.

Cyber Security is one of the biggest challenges in the contemporary world and the COVID pandemic has created a bigger playground for Cybercriminals.

Every chatbot developer, as part of his or her learning process, will eventually write some tutorials and I am certainly no exception to that.